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Terms Conditions You Agree To When You Register

When you open an account on CEO Bed, you accept these terms — they set out how deposits via bKash, Nagad and Rocket are processed, what happens if a dispute arises, and the regions where our platform is available.

Account registrationWallet use via bKash, Nagad, RocketDispute resolutionRegion eligibilityUpdate policy

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ACCOUNT SECURITY

How We Protect Your Account and Handle Terms Updates

We take account security seriously because your wallet and personal details sit behind that login. Every deposit and withdrawal via bKash, Nagad or Rocket is logged with a transaction reference so you can trace the movement of funds. Terms updates are posted in your dashboard and emailed to you; we never make a material change without notice. If you want to close your account or request a copy of the terms you agreed to when you registered, contact support with your username and we will process it.

Transaction Logs Every bKash, Nagad and Rocket movement is recorded with a reference number so you can check deposit and withdrawal history in your account wallet tab.

Terms Updates When we revise these terms, a notice appears in your dashboard and we send an email to your registered address so you know what changed before you play again.

Account Closure To close your account or withdraw consent under these terms, email support with your username; we process the request and confirm when it is complete.

Verification Steps Withdrawals trigger a quick verification check to match your wallet details with the account holder name — protects you and keeps the platform secure for everyone.

QUESTIONS & CONTACT

How to Reach Us About Terms or Account Issues

If any part of these terms is unclear or you need help with an account matter, our support team is ready to walk you through it. Players in Dhaka and across Bangladesh can reach us through live chat, email or the help centre inside your account dashboard. We aim to reply to email queries within a few hours during business days and faster through live chat when the team is online.

Team online

Live Chat

Open the chat widget in the bottom corner of any page — fastest way to get an answer about deposits, withdrawals or terms questions when the team is online.

Email Support

Send your query with your account username to our support address; we reply within a few hours on business days with the details you need.

Help Centre

Browse articles about account rules, wallet verification steps and term updates inside your dashboard — covers most common questions before you reach out.

What These Terms Cover and How They Apply

CEO Bed Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms govern your use of CEO Bed and every transaction you make through our platform. By registering an account, you confirm that you are of legal age in your jurisdiction and that online gaming is permitted where you are located — access depends on your

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local law and eligible regions. We offer live casino tables, slot rooms, crash games and a sportsbook; each category follows the same account and wallet rules. Deposits sent via bKash, Nagad or Rocket are credited after we verify the transaction reference, typically within minutes. Withdrawals follow
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a similar verification step to protect your account. You are responsible for keeping your login credentials secure; we recommend enabling two-factor authentication if your device supports it. If you share your password or let someone else use your account, any activity under that login is treated
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as your own action. We reserve the right to suspend or close accounts that breach these terms — common triggers include duplicate accounts, chargebacks without contact, or activity that looks automated. Disputes are handled through our support channels first; if a resolution cannot be reached there,
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the matter may be escalated according to the jurisdiction that applies to your account. We update these terms from time to time to reflect new features or regulatory changes; continued use of the platform after an update means you accept the revised version. Notifications of material
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changes are posted in your account dashboard and sent to the email address you registered with. We recommend reviewing this page whenever you see an update notice so you stay informed about any adjustments that affect how you use CEO Bed.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Questions About Terms, Accounts and Wallet Use

We review the situation and may suspend your account temporarily while we investigate, or close it permanently if the breach is serious — duplicate accounts and chargebacks without prior contact are the most common triggers.

No, our terms allow only one account per person. If we detect multiple accounts linked to the same identity or wallet, we will close the duplicates and any winnings may be forfeited.

Access depends on your local law and eligible regions. We advise checking your jurisdiction's rules before you register; continued use of the platform means you confirm it is permitted in your area.

Contact support with your transaction reference and the amount sent; we trace the payment through our processor and credit your account once the reference is confirmed, usually within minutes.

You cannot negotiate individual terms, but you can choose not to accept an update by closing your account. Continued use after we notify you of a change means you accept the new version.

Email support with your username and ask for the version of the terms that applied when you opened your account; we will send you the document within a few business days.

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